Incident analysis for EMS safety and operations leaders
Learn from the incidents your EMS organization already reports.
Find recurring conditions, inspect the supporting records, and decide what to investigate next. Start with an analysis of your existing incident history.
Fictional sample, open to explore. No account or upload required.
One incident narrative · report 1042
Fictional sample
Backed into the bay door. We were running late getting back in service
Four conditions, now countable across all 1,847 records
Time pressure
131incidents
present in all five locations
Solo task completion
96incidents
appears in all five locations
No spotter present
144incidents
the condition that appears most often
Practice described as normal
22incidents
called normal by the crew
Illustrative example Fictional incident, narrative, and figures.
An incident category describes what happened. The narrative can add conditions worth reviewing across other reports. These fictional counts describe recorded conditions, not causes or the frequency of these conditions across all work.
Inspect the evidence
See which records support a finding and which population the count describes.
Know the limits
Conditions appearing together do not establish cause. Missing information stays visible.
Choose the next question
For this example: was a second person available to spot, and what would help us check?
Start with your existing records
A diagnostic your team can put to work.
One agreed historical export becomes a traceable analysis of recurring conditions, gaps in the record, and questions for your team to evaluate.
- Findings linked to supporting records and named populations.
- A hosted report for leadership and operational review.
- A live working session on the evidence and possible next steps.
Operational Incident Diagnostic
From $4,500
Scope is agreed first. No annual platform commitment. CSV or Excel is fine; useful narrative detail matters more than a perfect template.
See what is includedCompare ways to begin →Current scope: deidentified operational data only. Read the data-handling boundary before sharing records.
Built for operational learning
Evidence your team can inspect and use.
chatIR connects incident reports with operational review and follow-up. Your team can inspect each finding, question its interpretation, and understand what the record can actually support.
Keep learning as new reports arrive
The first analysis is a starting point.
The platform connects incident capture, review, and follow-up. Your team keeps the judgment: what to investigate, what to try, and what evidence to review next.
Capture useful detail
The interviewer asks follow-up questions about the conditions around an incident.
See how it works →Review recurring conditions
Inspect patterns alongside their records and the limits of the available evidence.
See how it works →Carry decisions forward
Explore the workflow for recording a response and revisiting it as evidence develops.
See how it works →A useful place to start
Take a closer look at your reporting.
The free audit asks about your current incident form. Use it to identify questions your reporting could ask more consistently.
Review your reporting formHow to run an EMS incident investigation
A safety officer who has just been handed the job and has no procedure to follow.
Contributing conditions vs. root cause
Anyone who has been told to find the root cause and suspects it is the wrong instruction.
What your incident data is not telling you
A manager with a year of clean-looking reports and a nagging feeling that they are not saying much.
Discuss fit first
What are you trying to learn from your reports?
Tell us about the question and the records you have. We can discuss whether a diagnostic is useful before you create an account or share data.
Start the conversation