Contact

Discuss fit before you start onboarding.

Ask a question about your existing incident export, the decision in front of you, or the scope of a diagnostic. You do not need an account, and you do not need to upload data to begin the conversation.

Email chatIR

Tell us what you are trying to learn.

A short note is enough. Use the prompts below if they help; they are suggestions for your email, not a form.

Email hello@chatir.iohello@chatir.io

What to include

Three useful starting points

Your organization and export

If useful, name your organization, then tell us what system the export comes from, its file type, and roughly how much history it covers. Do not attach or upload it yet.

The question you need to answer

Describe the operational concern, decision, or recurring condition that brought you here.

The scope around it

Share anything that changes the shape of the work, such as multiple source systems, missing narrative fields, or a specific review window.

What happens next

Scope comes before setup.

We use the conversation to understand the question, the record available to answer it, and the boundaries of the proposed work. If we agree that a diagnostic is a fit, onboarding is the next step. That is when account setup and the approved data process begin.