Use cases

Five problems, and what the record is not saying about them.

Each one starts from what your reports already show — then the part they leave out, which is usually the part that decides what to do.

Vehicle
Recurring vehicle incidents
Backing contact, mirror strikes and low-speed collisions that keep happening, to different people, in places that are not obviously dangerous.
Patient handling
Patient handling injuries
Lifting and transfer injuries that are reported as strains, closed as body mechanics, and keep arriving anyway.
Reporting culture
Near-miss underreporting
You ask for near misses, you get a handful a year, and you suspect that number is not describing the operation.
Follow-through
Corrective actions that stall
Actions get agreed in the review, and a quarter later nobody can say whether they happened — let alone whether they helped.
Crew and schedule
New-hire and shift risk
A sense that incidents cluster around new staff or particular shifts, and no way to say whether that is true or just visible.