Follow-through
Corrective actions that stall
Actions get agreed in the review, and a quarter later nobody can say whether they happened — let alone whether they helped.
What the record usually shows
- A tracker with statuses, most of them open or in progress.
- An owner column that often names a department rather than a person.
- A completion date that records when the item was closed, not when anything changed.
What it hides
- Whether the control was ever actually available at the moment it was needed.
- Whether it was used, unavailable, corrected, or deliberately overridden — four different situations that look identical as in place.
- That an override is usually a report that the control does not fit the work, delivered by the people best placed to know.
Which sheet surfaces it
Monday
It writes each candidate control as an operational step, names that the owner is not in the record and has to be identified, and asks how the control could be observed — including when it is unavailable. That question is the thing most action plans never had.
What to ask before you act
- For your last action plan, what would you look at to prove the control was in place?
- Did anyone agree in advance what evidence would count?
- Is there a way for a crew to report that a control is impossible to follow?
These are questions, not findings. Whether any control changes anything is settled by what happens next, not by the analysis that suggested it.